At STR, Technical Support is an integral part of every project we deliver.

Our support services extend across the entire project lifecycle—from initial concept and planning, through execution and offshore operations, to equipment return, inspection, and servicing.

Our experienced Technical Support team works closely with clients to ensure they have the right products, services, and technical expertise to achieve project success.

Whether identifying the most suitable equipment for a specific application, providing operational guidance, or resolving technical challenges in the field, we are committed to delivering responsive and practical support when it matters most.

We understand that subsea projects operate in demanding environments where equipment reliability and timely assistance are critical.

That’s why our specialists are available 24/7 to provide troubleshooting, technical advice, and problem resolution for STR-supplied hardware, software, and integrated systems.

By combining product expertise with real-world operational experience, we help minimise downtime, improve efficiency, and keep projects moving forward.

From project inception to completion, STR Technical Support provides the confidence that expert assistance is always available, ensuring our clients maximise the performance, safety, and value of their equipment and services.